Returns & Exchanges
We want you to feel as timeless as our collections, which is why we offer a 30-day return window for all unworn apparel in its original condition. Simply ensure all tags are attached and the garment is free from any signs of wear to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all Persephone Books hangtags and labels are intact.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email and attach it firmly to the outside of your parcel.
- 4.Drop Off and Refund
Hand your package to the designated courier; once received and inspected at our atelier, your refund will be processed within 5-7 business days.